Lab Testing & Quality Assurance

Quality You Can Verify — Right on the Bag

At Kratom Hawaii, lab testing isn’t a marketing bullet point — it’s the foundation of everything we sell. Every single retail bag of kratom we carry has been independently tested by a third-party laboratory, and the results are tied directly to that product through a unique QR code printed on the packaging.

Scan it. See it. Know exactly what’s in your product.

What is a Certificate of Analysis (COA)?

A Certificate of Analysis is an official document issued by an accredited, independent laboratory confirming what is — and what isn’t — in a product. Depending on the batch and laboratory used, a COA for our kratom products may test for any combination of the following:

Alkaloid content — Mitragynine and 7-hydroxymitragynine are measured via HPLC. Some newer COAs also report additional alkaloids (paynantheine, speciogynine, and others) along with a total alkaloid percentage.
Microbiology — Testing for harmful bacteria and microorganisms including Salmonella, E. coli, Staphylococcus aureus, Coliform, Yeast, and Mold. Results are reported in CFU/g (colony-forming units per gram) or as Negative for pathogens.
Heavy metals — More recent batches include ICP/MS screening for arsenic, cadmium, lead, and mercury, reported in mg/kg (ppm). Not all batches include this panel, as it depends on the laboratory used.

Our products are tested by accredited, independent third-party laboratories including Cannalytics LLC (ISO/IEC 17025:2017 accredited, PJLA), Alliance Analytical Laboratories, Inc. (ISO/IEC 17025:2017 accredited, ANAB), and Murray-Brown Laboratories, Inc. — none of which are affiliated with Kratom Hawaii.

Why We Use QR Codes Instead of Posting Results Online

We made a deliberate decision not to post our COAs publicly on this website — and it’s one we stand behind.

Unfortunately, the kratom industry has a problem with vendors who copy legitimate lab results from trusted brands and paste them onto their own products and websites — giving customers the false impression that their product has been tested when it hasn’t. We’ve seen it happen firsthand.

By linking each COA directly to the QR code on a specific bag, we ensure that the results you’re viewing belong to your exact product batch — not a result from someone else’s product that was copied and reused. It’s a higher standard of transparency, not a lower one.

How to View Your COA — Step by Step

Your COA is just a scan away. Here’s how to access it:

Find the QR code on your bag — Look for the QR code printed on the label of your Kratom Hawaii product. It is typically located on the back or side of the packaging.
Open your phone’s camera — On most modern iPhones and Android phones, the built-in camera app can scan QR codes automatically. No additional app needed.
Point your camera at the QR code — Hold your phone steady and center the QR code in the frame. Keep a few inches of distance for best results.
Tap the notification or link — A banner or link will appear on your screen. Tap it to open your Certificate of Analysis.
Don’t have a QR scanner? — If your phone doesn’t scan QR codes natively, download a free QR code reader from the App Store (iPhone) or Google Play Store (Android). Search for “QR Code Reader” — any top-rated free option will work.

How to Read Your COA

COA formats vary slightly depending on which laboratory tested that batch, but here’s what to look for in each section:

Alkaloid Content

This section shows the percentage of mitragynine and 7-hydroxymitragynine measured via HPLC. In Kratom Hawaii products, mitragynine typically ranges between 1.4–1.7%. 7-Hydroxymitragynine often shows as “Not detected” — this is completely normal and is consistent with naturally dried kratom leaf. Some newer COAs also report additional alkaloids (paynantheine, speciogynine, and others) along with a total alkaloid percentage. Alkaloid levels vary naturally by strain and harvest batch.

Microbiology Panel

This section shows counts for bacteria, yeast, and mold measured in CFU/g (colony-forming units per gram) or mpn/g, and Negative/Positive results for specific pathogens. You’ll typically see tests for Aerobic Plate Count, Coliform, E. coli, Salmonella, Staphylococcus aureus, Yeast, and Mold. Salmonella will show as “Negative/25g” — meaning no Salmonella was detected in a 25-gram sample. Some COAs also include Listeria and Pseudomonas. A “Specifications” column on some formats shows the acceptable target value for each test.

Heavy Metals Panel

When included, this section reports arsenic (As), cadmium (Cd), lead (Pb), and mercury (Hg) in mg/kg (ppm) using ICP/MS analysis. Not all of our COAs include this panel — it depends on which laboratory tested that batch. When present, results are compared against FDA botanical product safety guidelines. Lower numbers are better; “Not detected” is the best possible result.

Lab Accreditation

Look for the laboratory’s name and accreditation information at the top of the COA. All of our testing is conducted by ISO/IEC 17025:2017 accredited independent laboratories. The COA will be signed or approved by a named laboratory manager or director, along with a report date. This confirms the document is an official, traceable lab record — not a self-certified claim.

Have questions about your COA results or our testing process? Reach out to our team — we’re happy to walk you through it.

These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure, or prevent any disease. Kratom is sold for botanical purposes only.